1. Introduction
Welcome to Autotronics’ Privacy Policy. This document explains how we collect, use, disclose, and
safeguard your information when you visit our website [https://autotronics.com.au] or use our services.
We respect your privacy and are committed to protecting your personal information. Please read this
Privacy Policy carefully to understand our practices regarding your personal data.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and mailing address.
Vehicle Information: Vehicle make, model, year, registration details, and service history.
Payment Information: Credit card details, bank account information, and billing address.
Communication Records: Records of your communications and interactions with us.
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Information: Pages visited, time spent on pages, links clicked, and browsing patterns.
Cookies and Similar Technologies: Information collected through cookies and similar tracking
technologies.
3. How We Use Your Information
We use your personal information for the following purposes:
To provide and maintain our services
To process and complete transactions
To send service reminders and appointment confirmations
To communicate with you about your vehicle repairs
To improve our website and services
To respond to your inquiries and provide customer support
To comply with legal obligations
4. Disclosure of Your Information
We may share your personal information with:
Service Providers: Third-party vendors who provide services on our behalf, such as payment
processing, data analysis, and IT services.
Business Partners: Parts suppliers or specialty repair services when necessary to complete your
vehicle repairs.
Legal Requirements: When required by law, government request, or to protect our rights.
We do not sell, rent, or trade your personal information with third parties for their marketing purposes.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information
from unauthorised access, disclosure, alteration, and destruction. However, no Internet transmission or
electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Under Australian privacy laws, you have the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Withdraw consent for certain data processing activities
Lodge a complaint with the Office of the Australian Information Commissioner
To exercise these rights, please contact us using the details provided below.
7. Cookies Policy
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences
through your browser settings. For more information about the cookies we use, please refer to our
Cookies Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or
content of these third-party sites. We encourage you to read the privacy policies of any third-party
websites you visit.
9. Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal
information from children. If you believe we have inadvertently collected information from a child, please
contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an
updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Autotronics
Email: [Your Email]
Phone: [Your Phone Number]
Address: [Your Physical Address]
12. Australian Privacy Principles
This Privacy Policy is designed to comply with the Australian Privacy Principles (APPs) contained in the
Privacy Act 1988 (Cth).